Delivery Information
📋 Tracking Information
All products are sent with tracking numbers so you can monitor your delivery status in real-time.
🌿 Our Promise for Live Plants & Animals
We know how much joy a healthy aquarium brings, and we take the trust you place in us very seriously. Every guppy, shrimp, snail, and plant is selected with care and packed to arrive safe, strong, and full of life.
✨ Safe Arrival Guarantee (3 Days)
If anything arrives damaged or not alive, simply send us a photo within 24 hours. We will replace or refund without hesitation — your happiness matters.
✨ Quality & Long Life
We provide only high-quality livestock. With proper care, they will thrive for a long time, grow, and brighten your tank with beauty and energy.
✨ Always Here to Help
Adopting new life into your aquarium can raise questions. We are always ready to guide you with advice on proper acclimation and care. If a problem appears, we don't leave you alone — we solve it together.
✨ Fair & Honest
If a mistake is on our side, we cover the shipping. If you change your mind, shipping is on you. We don't offer exchanges, but we do provide clear refunds or replacements when it's right.
Because here, it's not just about selling fish — it's about sharing the joy of living aquariums. 💚